HELLO WOMEN #inFREDERIKA - ENJOY FREE SHIPPING INDONESIA FOR ORDERS ABOVE IDR 500.000

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Q: Where is my order?

A: Once you’ve received your shipping confirmation e-mail, you can click HERE to see your package. We are currently partnering with SiCepat for Indonesia orders. For international orders, you may contact our Whatsapp Admin +62 811 99 1717 9 for more information.

Q: What does a Pre-Order piece mean?

A: Some of our pieces are made using handmade batik textile that takes time to be made. We want to value the work of our batik artisan in Central Java so all these beautiful fabrics doesn’t go to waste. By doing a Pre-Order method, the garments made is made specifically for you. In short, Pre-Order piece means that each piece that is delivered is made fresh by our artisans. You may contact our Whatsapp Admin +62 811 99 17179 for further information.

Q: How do we know our size for Pre-Order pieces?

A: All our Pre-Order pieces has size specifications in our product description. Do follow our sizing that fits best for you, then on the order form put the desired length. We only do alteration for length only. You may contact our Whatsapp Admin +62 811 99 17179 for further information.

Q: What if I need to change or cancel my order?

A: Once an order is placed, it can’t be modified or canceled.

Q: Can I exchange to a different size?

A: Exchange are applicable with the same item with different size. We recommend you to check the sizing in the product description before purchasing. Each style may differ in size. You may contact our Whatsapp Admin +62 811 99 17179 for further information.

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